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Unclaimed assets

We all forget things. Where we parked the car, friends' birthdays... But some people forget they have money in a bank account - and we can't look after it forever. So, if after 15 years, nothing moves in your bank account and we haven't been able to get hold of you, we'll move the money into the government's Unclaimed Assets Scheme, which uses the money for good things like community, social and environmental projects.

However, if you have another account with us that is still being actively used, we'll leave your money where it is.


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  • Can I reclaim my money?

  • Can I keep my account open?

Think you might have an account with us?

Call 03 456 100 100

Please have an account number ready if you have one.