Text Message Banking is a simple way to keep an eye on your finances - without having to think about it. You can receive free alerts when your salary's in or when your balance reaches a specific level - so you're always in control.
It's like having your own personal assistant - just tell us what information you'd like us to send and how often you'd like us to contact you. It's simple to set up, and completely free.
- the best way to start is by texting a 'T' to 07736 24 24 24 and we'll send you a demo message to view on your mobile.
- you can nominate one mobile phone and choose to be sent any combination of up to eight event and/or mini-statement text messages at any time
- you can choose up to three accounts from any of your 1st Account, eSavings Account, Bonus Savings Account, Everyday Savings Account, Everyday e-Saver Account, Savings Account, credit cards, Flexiloan and offset Mortgage as your nominated account(s)
- once your registration for Text Message Banking has been completed we'll let you know by sending a message to your nominated mobile phone
- your banking details will then be sent direct to your mobile phone using SMS (Short Messaging Service).
- anyone with a mobile phone and a 1st Account.
- no additional fees for all text messages sent using Text Message Banking
- each message will contain a maximum of 160 characters
- mini-statements contain details of your balance and five most recent transactions that have been processed by the date and time stated in the text message. It's a bit like reading the mini-statement you receive on a high street cash machine.
- if you request a 'credit or debit above' event message, we will send you details of any credit or debit transactions above the amount specified. It will be followed by your account balance at the date and time stated in the text message.
- if you request a 'balance below or above' event message, we'll send you your balance followed by up to five transactions. You'll receive a message every day there is activity on your account and your balance is above/below the amount you have specified.
- you can change any events or accounts selected electronically by using Internet Banking. Alternatively you can call 08 456 100 123. Please do this before 10pm if you want us to make any changes from the next day onwards.
- please tell us as soon as possible on 08 456 100 123 if any banking text message appears to be irregular, and we'll get to the bottom of it
- for further information check out our user guide.
- although you can still receive your Text Message Service when you are abroad, we recommend that you suspend Text Message Banking if you are taking your mobile phone outside the United Kingdom. This is because the security of any foreign telephone network through which text messages might be transmitted to your mobile phone cannot be guaranteed.
- just call us on 08 456 100 123 and we'll suspend your service for as long as you're abroad, resuming it when you're back.
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