first direct
log on
We're on Facebook. (opens in a new window)
Our videos 

Take a look at our videos section to see our TV ads and more

First directory 

You wouldn't want to miss out... upgrade your banking for only £12 a month (12 months initial contract)

Our services 

Take full advantage of our services to manage your account

 
Which best financial service provider awards 2011 and Moneywise best current account for call centre service winner 2011.

Bank Accounts

Our 1st Account

  

With our 1st Account you'll get £100 for switching and a £250 interest-free overdraft comes as standard. Discover how simple our Easyswitch team make moving your account and just how refreshing it is to talk to real people 24 7 365. We're sure you'll love us.


find out more
And if you don't, we'll give you another £100 and help you leave. That's our satisfaction guarantee.

£100 when you switch

  
  • switch your bank account to first direct now and we make a simple promise to give you £100
  • to qualify you need to transfer your banking using our Easyswitch service (transferring at least two Direct Debits and/or standing orders) and salary/income of at least £1,500 per month to your 1st Account within three months of your account opening
  • sorry, but we can only offer this to people who haven't previously held any account with first direct.

Satisfaction guaranteed

  
  • if, within 12 months, you're not happy with us we'll give you £100 and help you move your account
  • you must have paid in at least £1,500 a month for six months and not have tried us before
  • you'll also need to have used our Easyswitch service, for the transfer of standing orders and Direct Debits from your old bank
  • all other accounts held with first direct must be closed when you move accounts.

Easyswitch

  

find out more
  • our Easyswitch team make moving easy and do the hard work for you.

Why choose first direct?

  
  • we're the UK's most recommended bank, so you know we come with a great reputation*
  • we've won a whole host of awards

find out more
  • innovation, customer satisfaction and great products.

*UK's most recommended bank source: Independent Research Study. From 7 June 2011 - 29 August 2011, 59% of 102 first direct current account customers had actually recommended the bank. Closest brand over the same time period had 38% of 201 current account customers recommend the bank.

We'll take into account your current standing orders and direct debits when assessing your application for an overdraft, using our usual criteria. If there is a delay or mistake in the switching process we will refund any charges or interest you've paid to us. If you're a Northern Ireland customer your old bank will also refund any charges or interest you've paid to them and if you've used our switching service we can offer you an interest free overdraft for up to three months.

 

first direct is a division of HSBC Bank plc. © HSBC Bank plc 2008. All Rights Reserved. Member HSBC Group.
Because we want to make sure we're doing a good job, we may monitor or record our calls. We hope you don't mind.