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Banking is done differently at first direct. We're the bank that makes banking feel more human and personal. The bank that makes banking work around you. Online, on the phone, on your smartphone, first thing in the morning, last thing at night - we're here 24/7, 365, to make banking easier.
And more enjoyable. Oh yes. Banking doesn't have to be tedious. The way we do things wins award after award. Real people in UK-based call centres, easy internet banking, straightforward, great value products. We apply an uncommonly good sense to everything we do. We understand that banking isn't the be all and end all to you, but it is to us. We're geekily obsessed with offering outstanding banking services. Finding better ways to do things delights us. And this infectious spirit rubs off on our customers.
It's why we're consistently up there as Britain's most recommended major bank*. It's why we think you should switch your banking to us.
Open a current account
Switch to first direct and you'll enjoy award-winning service from Britain's most recommended major bank* and an interest-free £250 overdraft as standard.
Switch to us
Moving banks is nowhere near as painful as you might think. With the Current Account Switch Service, you choose a date and we'll move everything over for you in just 7 working days - and any (unlikely) mistakes will cost us, not you.
Little things make us happy. Like paying just £15 a month for mobile phone insurance, worldwide travel insurance and 24-hour motor breakdown assistance. First Directory - only with our 1st Account. Renewable monthly. Terms and conditions apply.
*first direct customers are more likely to recommend their bank than customers at any other major GB bank or building society. Source: GfK FRS, 6 months ending June 2016. Proportion of main current account holders answering 'Yes' to 'Have you recommended your main current account provider in the last 12 months'. Includes all major banks and building societies who have more than 100 customers.